Privacy Policy

Our Commitment to Privacy

The Great Estate ("we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly in accordance with applicable privacy laws.

Information We Collect

We collect personal information that you provide to us directly, including:

• Contact information (name, email, phone number, address)
• Property information related to estate clear-outs or moves
• Details about your project requirements and timeline
• Information about authority to act (executor documents, power of attorney, etc.)
• Payment and billing information

How We Use Your Information

We use your personal information to:

• Provide estate clear-out and senior moving services
• Communicate with you about your project
• Process payments and maintain financial records
• Coordinate with third-party service providers (movers, auction houses, etc.) as authorized by you
• Comply with legal and regulatory requirements

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who assist us in delivering our services (movers, donation centres, auction houses) as authorized by you
• Legal and regulatory authorities when required by law
• Professional advisors (lawyers, accountants) as necessary to provide our services

Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure storage of documents, encrypted electronic communications, and limited access to personal information on a need-to-know basis.

Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal and business requirements. Project documentation is typically retained for 7 years.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for certain uses of your information

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Last updated: December 2025